The USER-CHI project aims to develop innovative solutions in electric charging infrastructures, integrating different innovative charging technologies with a holistic perspective, in order to transform the current ecosystem and improve the experience of users of electric vehicles.
For this we request the collaboration of electric vehicle users by filling out these surveys on the different moments in the EV charging experience. To access each survey click on the link of the surveymonkey platform

1. My experience with electric vehicle

https://es.surveymonkey.com/r/userchi_DIARY_USER_EN

2. Planning (location and availability of charging points)

https://es.surveymonkey.com/r/userchi_DIARY_PLANNING_EN

3. Access to the charging point and authentication

https://es.surveymonkey.com/r/userchi_DIARY_ACCESS_EN

4. Use / Loading operations

https://es.surveymonkey.com/r/userchi_DIARY_CHARGING_EN

5. Payment and end of the process

https://es.surveymonkey.com/r/userchi_DIARY_PAYMENT_EN

Greetings and thank you

Carol Soriano

UX RESEARCH